The Challenge & Solution

🎯 Key Role in Operations

DEDUPE-IO is a critical tool used exclusively by the Address Verification and Credit Verification (AVCV) team. When an existing customer applies for a new service or add-on to their existing service, this application plays a key role in determining customer eligibility based on N number of validations and comprehensive checklists. AVCV team members can immediately take action according to DEDUPE-IO's instant recommendations.

❌ The Problem

Manual verification of customer eligibility for new services was extremely time-consuming and prone to human error. The team had to check multiple systems for payment history, outstanding debts, fraud records, and blacklists—taking hours per customer and missing critical risk indicators. This led to increased fraud incidents, revenue loss, and operational inefficiency.

✅ The Solution

DEDUPE-IO automates the entire risk assessment process using a sophisticated rules-based engine. It validates customers against 6-month payment history, outstanding debt records, FMS abuse patterns, safe custody status, and multiple blacklist databases—generating instant Green/Red eligibility signals. What used to take hours now happens in seconds with higher accuracy.

Key Features

Comprehensive functionality designed to eliminate fraud and streamline operations

🔐

Secure Authentication

Role-based user authentication with encrypted password storage, session management, and comprehensive access control to protect sensitive customer data.

⚖️

Rules-Based Engine

Sophisticated weighted risk assessment system that evaluates multiple criteria including payment history, outstanding debt, and fraud indicators to generate accurate eligibility scores.

✅

Billing Integration

Seamless integration with billing systems using comprehensive weighted checklists for real-time data validation and cross-system verification.

🎯

Eligibility Scorecards

Instant Green/Red signal generation based on comprehensive risk analysis, providing clear go/no-go decisions for new service provisioning.

📊

Performance Tracking

Automated Customer Application Form tracking for team performance MIS, management reporting, and operational analytics.

💰

Liquidation Management

Comprehensive liquidation data entry and tracking system for financial management and debt recovery operations.

🔍

Duplicate Detection

Advanced algorithms to identify and manage duplicate customer records across TTSL, TCL, and retail systems, preventing fraudulent applications.

🚫

UTM Blacklisting

Complete blacklist database with pattern matching and advanced search capabilities to prevent high-risk customers from obtaining services.

👥

User Management

Complete admin panel for user management with role-based access control, activity logging, and permission management.

Technical Stack

Built with enterprise-grade technologies for reliability and performance

MS Access Compiled Database (.accde) Custom UI Forms & Controls Event-Driven VBA Programming MS Access Database Engine ADO/DAO Data Connections SQL Query Optimization Excel Automation & Reporting File System Operations Email Notification System

Business Impact

Real results that transformed operations

💰

100% Cost Savings

Eliminated need for external development resources, saving hundreds of thousands in IT budget

🎯

Fraud Reduction

Significantly reduced fraud incidents through automated risk profiling and validation

⚡

90% Faster Processing

What used to take hours now completes in seconds with higher accuracy

📊

Better Decision Making

Clear Green/Red signals enable confident, data-driven eligibility decisions

🏆

Award Recognition

Won Hi-Filler Award for exceptional innovation and business impact

👥

Team Efficiency

Freed up team members to focus on complex cases instead of manual checks

Frequently Asked Questions

Common questions about DEDUPE-IO implementation and usage

❓ Is this the full enterprise version? +

This is a demo version with sample data that demonstrates all core functionality. The enterprise version includes additional security features and custom integrations.

❓ Can I customize this for my organization? +

Yes! I can customize DEDUPE-IO to match your specific business rules, data sources, and workflow requirements.

❓ What support is available after download? +

Basic setup guidance is included. For enterprise implementations, comprehensive support and training packages are available.

❓ Does it work with existing billing systems? +

DEDUPE-IO is designed for integration with various billing systems. Custom connectors can be developed based on your specific requirements.

❓ What's the learning curve for new users? +

The interface is designed for ease of use. Most AVCV team members become proficient within 1-2 days of training.

Installation Guide

Get started in minutes with these simple steps

⚠️ DEMO VERSION

This is a Demo Version of DEDUPE-IO with dummy data for demonstration purposes only. All customer data is fictional and for testing only.

💻 System Requirements

💾

Microsoft Access

2016 or later version required [64bit]

🖥️

Operating System

Windows 10/11 [64bit]

🧠

Memory

2GB RAM minimum (4GB recommended)

🚀

Drive Requirement

D: drive must be available [100MB free space]

📊

Excel Integration

Microsoft Excel for export features

📧

Email Support

Outlook for notifications (optional)

Download & Extract

Download DEDUPE_IO.zip (~50 MB) and extract directly to D:\ drive. This creates the complete folder structure at D:\DEDUPE_IO\.

Launch Application

Navigate to D:\DEDUPE_IO\ and double-click DEDUPE-IO.accde to launch the application.

Login or Create Account

Demo login credentials are displayed on the login screen for immediate access. If you want to create a new login account, you have the option to do so anytime. The application will attempt to send email notifications—if your Outlook is not configured, simply cancel the email request. Your new account will still be created successfully without breaking any code. Don't worry, the entire application will continue to run smoothly!

Explore Dashboard

Begin with the Dashboard to access all modules including Risk Profiling, Customer Management, Liquidation Tracking, and Reporting systems.

Application Screenshots

Visual overview of key features and interfaces

12 Screenshots Available

Login Authentication

Secure login with role-based access control and encrypted password storage

TTSL Database Dedupe

Advanced duplicate detection across TTSL customer database

DEDUPE-IO UTM Blacklisting - Pattern matching and search

UTM Blacklisting Database

Pattern matching and advanced search for blacklisted customers

Dashboard Overview

Centralized control panel with quick access to all modules and real-time statistics

DEDUPE-IO Liquidation Data Entry - Financial management system

Liquidation Data Entry Form

Comprehensive data entry for liquidation tracking and financial management

DEDUPE-IO Risk Assessment - Weighted scoring with eligibility signals

Risk Assessment Calculator

Weighted risk scoring with instant Green/Red eligibility signals

CAF New Entry

Customer Application Form data entry for performance tracking

DEDUPE-IO SOID Liquidation - Service order ID tracking

SOID Liquidation Database

Service Order ID tracking for liquidation and debt recovery

Task Management

Assignment and tracking of AVCV team tasks and workflows

TCL Database Dedupe

Duplicate detection across Tata Communications Limited records

Admin User Management

Complete admin panel for role-based access control and permissions

Create Login Credentials

Self-service account creation with automated email notifications

Click on any screenshot to view in full size. Use ← → arrow keys to navigate.

DEDUPE-IO